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Evening and Weekend Appointments Available Now

You can now access additional Primary Care Services in the evenings and at weekends.

 

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and some Saturdays, Sundays and bank holidays.   This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointment at another practice.

 

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

 

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

For more information, please contact your usual GP surgery.

New System for Appointments

At Trowbridge health centre we are always trying to improve our service to you.

At this busy time of year, we will offer improved access to the doctor by allowing easier telephone contact.

We would encourage our patients to make telephone consultations if they feel a face to face consultation is not required. This is often more convenient and can save time for patients and the doctor.  It is quite possible the GP will be able to deal with many enquiries over the phone, but if they feel the patient needs to be seen at the surgery they will arrange an appointment for the patient to be seen.

This will result in more pre-bookable GP appointments being available for those who need a face to face consultation with the GP.

Nurse practitioners

We have a team of Nurse practitioners who are there to help look after you when you are ill. They are highly trained nurses specialising in acute illness and will see most patients who need an emergency appointment on any day. They are supported by the emergency doctor who can see anyone who needs to see the GP.

We ask you to bear with us as we develop & improve our changes.

 
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