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Evening and Weekend Appointments Available Now

You can now access additional Primary Care Services in the evenings and at weekends.

 

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and some Saturdays, Sundays and bank holidays.   This collaboration  by  practices  will ensure all patients in Wiltshire  have this option, but this might mean you will be offered an appointment at another practice.

 

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

 

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

For more information, please contact your usual GP surgery.

It is common for practices to receive requests for prescriptions as ‘urgent’. This puts pressure on the practice protocols for processing such requests to ensure safe and appropriate procedures and avoid unnecessary interruptions to routine clinics.

 

‘urgent’ requests are generally in situations where the patient has not allowed enough time to get the medication they require in a sensible and timely manner (48 hours)

 

Many requests for ‘urgent’ prescriptions are for medications which medically are not seen as crucial and a short interruption will do no harm. We will now process these requests in the routine way so allow 48 hours for their completion.

 

The practice does however see that there are some medications which are more crucial and which we feel are appropriate for urgent requests as interruption in taking them may cause harm; these are listed below

 

Category

Examples of drugs

Epilepsy drugs

Phenytoin, Carbamazepine, Valproate, Lamotragine, Levetiracetum, Midazolam, Epistatus. Epilim.

Inhalers

Salbutamol, terbutaline, Sirdupla, tiotropium….

Bata-blockers

Propranolol, Bisoprolol, Atenolol

Anti-coagulants

Warfarin, Rivaroxiban, Apixiban, Dabigitran, Dalteparin

Insulin

Hululin, Novorapid, Humalog, Lantus…

Lithium

Lithium, Priadel

Immunosupressants

Azathiaprine, ciclosporin, mercaptopurine, Methotrexate, Mycophenolate

Drugs for palliative care

 

Oral contraceptives

We will issue 1 month supply to allow for a review to be conducted

 

It is the responsibility of patients to order their medications in a timely manner. Failure to do so may mean an interruption in their medication if they are on non-crucial medications

 

 
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