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About us
: Terms & Conditions

 

 

In order to use this service you should read the Terms and Conditions associated with the Web Site as well as the Privacy Policy.

In the following disclaimers Patient refers to a registered patient of Adcroft Surgery. The term User includes the Patient but also non-registered users of the web site. Us and We refer to Adcroft Surgery

E-Mail disclaimer
E-mail offers an easy and convenient way for patients and doctors to communicate. In many circumstances, it has advantages over surgery visits or telephone calls. But please remember: there are important differences. E-mail is not the same as calling our surgery. There is no person at the other end of the call - just a computer. You can't tell for certain when your message will be read, or even if your doctor is in the surgery or on holiday. Nonetheless, we believe that the ease of communication E-mail affords is a benefit to patient care. Below are our rules for contacting us using E-mail:

  • E-mail is never, ever appropriate for urgent or emergency problems!
  • E-mail is not confidential. Your employer has a legal right to read your e-mail if he or she chooses. System operators for most e-mail systems have access to all of the e-mail that goes through that machine.
  • E-mails are saved for 2 months and then discarded.
  • E-mail is great for asking those little questions that would take too long to ask if you had to go through the telephone system or you forgot to ask when you saw your doctor.
  • E-mail is also great to report the status of a problem or as a follow-up

Disclaimer Notice Accuracy
Whilst we have taken every care to compile accurate information and to keep it up-to-date, we cannot guarantee its correctness and completeness. The information provided on this site does not constitute business, medical or other professional advice, and is subject to change. We do not accept responsibility for any loss, damage or expense resulting from the use of this information.

Availability
We cannot guarantee uninterrupted access to this website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

Links
All links from this website are provided for information and convenience only. We cannot accept responsibility for sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

Privacy Policy
All data submitted through this site will be treated with the utmost confidentiality and will not be released to a third party. In all respects the e-mail correspondence is treated in the same manner as conventional correspondence between the Patient and the Surgery.

Enquiry hotline
0844 477 8988
e-mail us here

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